Privacy Policy

This privacy notice explains how we collect and process your personal data through your use of our website, http://www.alderburyvillagehall.org.uk.

Alderbury Village Hall (AVH) is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our”).

Alderbury Village Hall may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1 December 2022 (rev. 1/22)

 

Who we are

Our full details are:

Alderbury Village Hall, Rectory Road, Alderbury, Salisbury, Wiltshire SP5 3AD

Should you have any questions regarding this Privacy Notice, or wish to contact us for any reason whatsoever, please contact us at:

Telephone:01722 710486

E-mail: secretary@alderburyvillagehall.org.uk

 

What data we collect, what is the purpose and on what lawful basis

The types of personal information we may collect, and process include:

  • Communication – includes any communication that you send to us, through any channels (including website, email and social media). We process this data to communicate with you effectively and for record keeping. Our lawful basis for processing this data is our legitimate interest to give you accurate information and keeping our records updated.
  • Customer data – includes data relating to any bookings / donations / purchases of services, such as your title, full name, billing address, contact details (email, phone,) and transaction details (including card / bank details). We process this data to fulfil our contract with you and to keep records of such transactions. The lawful basis for processing this data is fulfilling the contract between you and us and/or keeping our tax records up to date.
  • Pictures of events / activities – We may take pictures during events and activities taking place at AVH. We may use these pictures to promote our activities and attract more customers. We will use our legitimate interest as the lawful base for processing, but we will also advise you any time that any pictures are being taken for this purpose, so you can object to the use of your personal images.
  • Marketing Data –includes details about your preferences in receiving marketing from us. We process this data to promote our activities to you. We will request your explicit consent to send you any marketing communications.

 

Who do we share your personal data with

We may be required to share your personal data with the parties set out below:

  • Service providers – i.e., IT and system administration services
  • Professional advisers – including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities

We do not transfer your personal data outside the UK.

 

How we keep your data secure

We have in place security measures to keep your data safe. Only selected trustees and partners have access to your personal data, on a need-to-know basis. They will only process your data following this policy and must keep it confidential.

 

How long we keep your personal data

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

We have a legal requirement to keep basic information about our customers (contact, financial and transaction data) for six years after they are no longer customers.

We may anonymise your data for statistical and reporting purposes, in which case we may use this information indefinitely (i.e., number of weddings booked in the past X years).

 

Your rights in relation to your personal information

Under the Data Protection Act, you have the following rights in relation to your personal data:

  • The right to request a copy of the personal data we hold about you.
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date.
  • The right to request your personal data is erased where it is no longer necessary for us to retain such data.
  • The right to withdraw your consent to the processing at any time, where the lawful basis for processing is consent)
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability).

You can see more about your rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights

If you want to exercise any of the rights above, please email us at secretary@alderburyvillagehall.org.uk. We will try to respond to all legitimate requests within one month. Depending on the complexity of your request, we may need longer. In this case we will notify you.

 

Cookies

Cookies are small text files that allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve the service we provide.  The data we collect using cookies does not identify individual users and is only used for tracking, analysing, and marketing.

Most web browsers will accept cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings or you can visit the About Cookies website, which offers guidance for all modern browsers.  However, without cookies, you may not be able to use the full functionality of our site, including personalisation of the web content to reflect your personal usage.

By using our website, you agree that we can place these types of cookies on you device.

 

Third party links

This website may include links to third party websites. If you follow those links, these third parties may collect or share data about you. These websites are not under our control, and we are not responsible for their privacy policies.

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